Faqs
FAQs
If you have any questions that need answering take a look through our frequently asked questions to see if it has already been answered. If it hasn't, please contact the NES Customer Service Team and let us know so we can add your question.
How do I place an order?
How can I check if an item is in stock?
Can I find out more advice on a product?
How do I register/open a new account?
How do I request the latest catalogue?
I am setting up a nursery. Can you offer any advice?
Do you have an International catalogue?
What is Direct Delivery?
What does Made to Order mean?
What are your Terms and Conditions?
Disposal of Waste Electrical Electronic Equipment - WEEE
Ordering online is quick and easy, you just need to follow these steps:
Click the Order Form menu button
Complete the Order Form with the products you wish to purchase
Fill in your customer details
Click the submit button
Do you require any further assistance?
Our helpful Contact Centre Operatives have the latest stock availability information for most items
in our range. Simply call 0845 120 4525 between 8am to 6pm Monday to Friday for assistance.
Do you require any further assistance?
If the product description doesn't answer your question, click here to send an information request.
Please include your name and telephone number to our NES Arnold product specialists.
We will endeavour to answer all questions within 24 hours.
Do you require any further assistance?
Public bodies (includes schools, hospitals, prisons, etc) and PLA/WPPA/SPPA/NIPPA members
automatically qualify for a 30-day free credit account.
Private Nurseries and Trade customers can apply for an account (subject to status).
Do you require any further assistance?
To request a free NES Arnold catalogue, please click here. In the new catalogue you will find innovative and
exclusive educational learning materials and resources for early years, primary and secondary schools.
Do you require any further assistance?
Setting up or refurbishing a nursery can be quite time consuming and very costly if you do not carry out your research.
If you are planning something similar or would like guidance on refurbishing or expanding an existing set-up,
our experienced NES Arnold Sales Consultants can give you one-to-one advice tailored to your specific needs.
Do you require any further assistance?
Our comprehensive International service covers all aspects including a quotation service, product
suitability or recommendations, order processing and consolidation as well as shipment or
transportation needs. We can prepare and despatch any order to meet your specific requirements
e.g. packed by teacher, by class or by reference number.
You can contact the NES Arnold International team on:
Tel: +44(0) 115 938 1601
Fax: +44(0) 115 938 1602
Web: www.findel-international.co.uk
You can contact the NES Arnold International team on:
Tel: +44(0) 115 938 1601
Fax: +44(0) 115 938 1602
Web: www.findel-international.co.uk
Do you require any further assistance?
Because certain items come direct from our manufacturers they sometimes take longer to deliver.
These items are clearly indicated and unfortunately not available for Express Delivery.
Do you require any further assistance?
Some items are made especially for you at the time of your order and therefore delivery may take 4 to 6 weeks.
Do you require any further assistance?
To view our Terms and Conditions please click here.
Do you require any further assistance?
The United Kingdom is under an obligation to minimise the disposal of Electrical and Electronic Waste Equipment (WEEE) in domestic waste, and to encourage recycling, recovery and environmental sound disposal methods.
NES Arnold is committed to promoting the re use, recycling and recovery of WEEE product by contributing to the VALPAK compliance scheme. WEEE Products or Packaging will be marked with a crossed out wheelie bin symbol (see below) to indicate that the product should not be disposed of in general domestic waste but disposed of through an approved WEEE scheme. For more information please see our website.
WEEE Telephone Line: 0845 120 4518
NES Arnold is committed to promoting the re use, recycling and recovery of WEEE product by contributing to the VALPAK compliance scheme. WEEE Products or Packaging will be marked with a crossed out wheelie bin symbol (see below) to indicate that the product should not be disposed of in general domestic waste but disposed of through an approved WEEE scheme. For more information please see our website.
WEEE Telephone Line: 0845 120 4518
Do you require any further assistance?
